Oh... I don't know how to start, first I missed everyone; my coworkers, my supervisors and our manger they were like my Own family leaving them was the hardest thing for me. We had a nice memories together and I was like the little brother they loved very much and I loved them also. I grow with them as part of a team that was the most wonderful thing in this job we helped each other and we had many difficult some times when I finish my 16 rooms some of my friends had to finish 2 moor rooms so I help them and sometimes teach them how to became faster and how to care about the smallest details like how to put the pen how to make the Pillow and in everything I try to do my best and I was the most helpful one in the group I just love to help my coworker each time. I don't know what to say moor the only thing that I have to say is I miss them all and I miss the Four Seasons hotel. It was my best life days.
It can be stressful, since we have such a high standard of service but, it can also be fun and rewarding, Depending on the day.
Female Spa Hostess (Current Employee) – Hawaii – February 3, 2018
Typical day are to help guests, keep things organized and clean. I learned that how to time manage myself, and be very flexible with guests needs. Everyone is like a family, we all seem to get along. Hardest part is doing everything for everyone in my department, and when we have a lot of check ins. Trying to juggle many things at once. I enjoy meeting new guests, getting to learn more about them, and building a relationship with them since a lot of them are usually returned guests.
Hostess (Current Employee) – Toronto, ON – February 1, 2018
fun place to work, you get benefits and everyone is friendly. Training is sufficient and you get free meals everyday in the cafeteria all the food is really good and the breaks are fair. The hours were always convient
Hotel Concierge (Current Employee) – Seattle, WA – January 29, 2018
A typical day at work at the Four Seasons Seattle involves a lot of administrative work such as shipping and receiving parcels, answering emails and communicating amongst several different departments.
The workplace culture and management team are very relaxed and respectful. Employees have the opportunity to communicate amongst their team members and managers as they see fit.
The hardest part of the job is also the most enjoyable part of the job. I am always excited when given a very difficult guest request or tasked with something important for an incoming guest. It is exciting because while it is something difficult and requires a lot of my time and energy, it also provides me with an opportunity to highlight my abilities and deliver customer service within the strict standards of Forbes 5 star service.
The most important thing I have learned at the Four Seasons is to be a team member that can achieve difficult results independently and make the guest feel as if it was simple.
Competitive benefits, free shift meal at high quality cafeteria, travel, hotel, spa and restaurant discounts
Lack of advancement opportunities and wages do not seem in line with city cost of living.
Great benefits, and perks like room nights. That being said my direct boss was untrustworthy and made every very insecure in my great work. The hours were extremely hard, always had to work 12 plus hours a day, with no regard for life outside of work.