Field Service Engineer, Biomedical, Medical jobs

Purpose and Scope of the Job

Act as a liaison between clinicians and the IT team to determine end-user Electronic Medical Record (EMR) requirements, design workflows, perform functional testing, and conduct end user training.

Main Duties and Responsibilities:

• Analyze and interpret patient, medical-related, or information systems data to improve clinical services.
• Analyze computer and information technologies to determine applicability to health practice administration and back-office functions.
• Design, develop, select, test, implement, and evaluate new or modified informatics solutions, data structures, and decision-support mechanisms to support clinical workflows and information management.
• Develop or deliver training programs for health information technology, creating operating manuals as needed.
• Develop or implement policies or practices in coordination with involved Departments needed for redesigning workflows based on evidence-based practices.
• Implement or evaluate health information technology applications, tools, processes or structures to assist nurses, physicians, and clinical support staff with data retrieval.
• Provide, support or follow-up pre-requisites needed in maintaining front end functionalities and reports in the Electronic Medical Record (EMR).
• Translate nursing and medical practice information between clinicians and IT analysts in order to accurately design and implement workflows and reports.
• Monitor physician and nurses EMR adoptability to provide timely and efficient training to reduce patient care disruption.
• Monitor proper data entry by health care professionals to ensure precise hospital database which will be used for administrative purposes (audit, statistics, review, and reporting).
• Perform other duties as assigned, to meet Departmental and Hospital goals and objectives.
• Ensures safety standards (occupational and patient safety) are complied.
• Ensures quality and patient safety practices are followed.
• Provides or promotes people’s centered care.
• Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.

• Knowledge of Medical terminology
• Knowledge of trends and innovations in the area of health IT.
• Strong communication and interpersonal skills
• Strong organizational skills, with great attention to detail
• Ability to work under pressure
• Ability to solve problems and inefficiencies via process improvement
• Strong analytical skills related to information gathering and interpreting

Principle Working Relationships and Remarks

• HIM staff
• Clinical Staff
• IT Staff