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Operations Supervisor jobs in Kuwait City

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Job Post Details

Operations Manager
Alfammix
Kuwait City
Full-time
Apply now

Job details

Pay information not provided
Full-time
Kuwait City

Full job description

Key Responsibilities

1. Business Development & Key Accounts

  • Identify, approach, and secure contracts with key accounts
  • Build long-term partnerships and ensure account exclusivity
  • Negotiate commercial terms and increase monthly collection volumes
  • Handle client retention, complaints, and expansion opportunities
  • Represent the company professionally in all external engagements

2. Operations & Field Management

  • Oversee daily operations across all routes and drivers
  • Ensure on-time collections and efficient route execution
  • Track volumes vs targets vs historical performance
  • Monitor loading, unloading, and field execution
  • Ensure zero leakage, theft, or operational inefficiencies
  • Manage real-time field communication and issue escalation

3. Driver & Team Management

  • Manage drivers, storekeepers, and field teams
  • Enforce discipline, attendance, and company policies
  • Monitor performance, productivity, and behavior
  • Supervise through reporting tools (logs, photos, WhatsApp groups, etc.)
  • Ensure high standards of cleanliness, compliance, and accountability

4. Scheduling & Route Optimization

  • Prepare and manage daily and weekly collection schedules
  • Optimize routes based on:
  • Historical data
  • Collection volumes
  • Warehouse capacity
  • Control fuel usage and operational costs

5. Warehouse & Inventory Control

  • Supervise warehouse and storage operations
  • Maintain accurate inventory records (incoming, storage, dispatch)
  • Monitor tanks and bulk storage levels
  • Ensure zero stock loss, leakage, or manipulation

6. Quality Control

  • Ensure all collected material meets company quality standards
  • Inspect incoming materials and reject non-compliant loads
  • Coordinate with management on supplier performance and penalties

7. KPI Monitoring & Reporting

  • Track and report daily and monthly:
  • Collection volumes
  • Driver productivity
  • Key account performance
  • Inventory movement
  • Missed pickups and delays
  • Compare performance (daily, weekly, historical)
  • Identify gaps and take immediate corrective actions

8. Fraud Monitoring & Control

  • Monitor operations for irregularities or suspicious activity
  • Ensure strict control systems to prevent loss or manipulation
  • Flag and escalate issues immediately
  • Support management in loss prevention and audits

9. Execution & Management Follow-Up

  • Execute management instructions with urgency and precision

Follow up on:

  • Hiring
  • Logistics
  • Procurement
  • Ensure full task closure (execution, not just reporting)

Requirements

  • Bachelor's degree in Business Administration, Project Management, Engineering, Logistics, Supply Chain Management, or a related field.
  • Minimum 3–7 years of experience (in Kuwait) in project management, operations management, logistics, supply chain, FMCG, or related industries.
  • Ability to work in a high-pressure, field-based role (up to 12 hours/day) 6 days per week.
  • Proven experience managing:
  • Drivers and field teams
  • Operations and routes
  • Ability to work in a fast-paced and dynamic environment.
  • Must be available 24/7 to respond to operational requirements, emergencies, and business-critical issues as needed.
  • Fluent in Arabic, English, and Hindi/Urdu.
  • Valid driving license in Kuwait.

Work Location: In person

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