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Training Manager
Permanent

Job details

Pay information not provided
Permanent
Kuwait City

Full job description

About the Role
We are looking for an experienced Training Manager to design, deliver, and oversee training programs across our F&B and retail operations, building strong teams and consistent service standards across all branches.

Key Responsibilities

  • Assess training needs and develop annual training plans for F&B and retail teams
  • Design and deliver onboarding, product knowledge, customer service, and operational training
  • Train and coach branch managers and supervisors on standards and procedures
  • Monitor training effectiveness and track performance improvement through KPIs
  • Maintain training records, materials, and SOP-based training content
  • Conduct branch visits and audits to ensure standards are applied
  • Coordinate with HR and Operations on staffing and development needs

Requirements

  • Bachelor’s degree in Business Administration, Hospitality, HR, or a related field
  • 5+ years of training experience in F&B and/or retail, with at least 2 years in a managerial role
  • Strong knowledge of restaurant, café, and retail store operations
  • Excellent communication and presentation skills
  • Proficient in MS Office and training tools
  • Currently residing in Kuwait with a transferable residency (candidates from inside Kuwait only)

What We Offer

  • Competitive salary of KD 600 – 800, based on experience
  • Growth opportunities within a multi-brand F&B and retail group

Please contact: 66968802

Pay: KD600.000 - KD800.000 per month

Work Location: In person

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