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bp Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative495 reviews
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Found 495 reviews matching the search
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4.0
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I work at a store which didn't have the best manager and a high turn over of staff. It was very stressful working there. But bp as a hole do take care of there workers and I know other bp are great to work at
Pros
staff discount on food, opportunities to grow
Cons
Under staffed at time and stressful
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3.0
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Poor Managment,expect to work all night and get no money for it,doing other people’s jobs and not enough time to have a fill 30 mins break,not great place to work
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5.0
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Ordering stock, receiving deliveries and checking their quality, preparing displays Motivating staff, unloading deliveries and stacking shelves, serving customers, dealing with performance of the management staff and all sales assistants. Dealing with associated paperwork’s, ensure that the store operates safety and legally in accordance with company HSSE, Food safety and Compliance policies and procedures.
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5.0
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Current expectations on add on sales and pressure to meet unrealistic targets are ridiculous. Serving 250 plus people in a 7 hr shift, making coffee, handling deliveries, cleaning cafe equipment, dealing with uber eats orders, cleaning store, refilling shelves , getting rid of expired stock and all on your own.
Lucky if you get 5 minutes break and bad luck if you need to use the bathroom.

Current manager is all about looking after the boys - who don’t pull their weight and don’t care.
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5.0
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productive and fun place to work with collaborative staff and different challenges. I liked working at BP, learned new experiences. great working atmosphere with new customers.
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3.0
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Management are poor and pay is below the poverty line even when working max 40 hours you earn about 1400 a month. Not worth the stress. Look elsewhere.
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4.0
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I really liked working for Bp, it was really a good experience for my career I had more chance of dealing with customers and had more experiences about fuel and had experience of health and safety.
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2.0
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Worked ever so hard to not be appreciated. Poor work environment, competitive nature and unenjoyable. We were worked extremely hard and were always understaffed.
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3.0
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Its fast paced, i learned how to pull in deliveries and accept them on the system, how to print off reports of daily activities, being part of the management team is hard but im learning new things, the hardest part of my job is trying to get everything done that is expected of me which isnt always easy but i manage it and i find most enjoyable is that we all work well together.
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4.0
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The company has some brilliant benefits, you get a major holiday even if you only are contracted 8 hours a week, the holiday goes up yearly too, for example it works out that I have 6 weeks holiday this year due to being in the company a while.
Issues I do have are the fact you don’t know what kind of management team you’ll get, they like to chop and change them to different stores but the issues are the fact some are a lot lazier than others, I work nights and there’s no communication whatsoever and it’s not good.
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4.0
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Other staff aren’t always great at the job, management only happy if your making them look good. Lots of sickness. Good pay. Lots of different jobs on site.
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4.0
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Working in Bp was such a beautiful time , my first job experience and I can tell that i really enjoyed working there , great staff and management! I would recommend this company
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3.0
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The overall experience working at BP was good. I met a lot of awesome people and they are like family to me. Downs are management expectations, pay and bonus'. Management could do better at realizing that their employees work hard sweat and tears each day for the company.
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5.0
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Loved my time working here. Wish I had never left. The person i left because left shortly after so wish i had stuck it out. Really miss the people, manager was amazing. Hope to go back some day
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3.0
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It’s a decent job if you have nothing else going for you or just need part time work. No job in retail is wonderful, all as bad as each other in some way or another.
Pros
Always hours available
Cons
A lot of jobs in the day to complete
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4.0
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Moody colleagues but a helpful night staff
Good management

Generous night rates compared to other retailers

Got to know lot about coffee making

Good to touch up on communication skills (especially if English is not your first language)
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5.0
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The worst part about working here is you get no breaks, angry customers, party crowds at night. The deli is so slow that you have groups of customers hanging around causing trouble. Had several fights happen in The store while working overnight.
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4.0
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Figyelnek az ergonómiára, személyes igényekre, van heti 1-2 home office lehetőség, évenkénti béremelés, éves bónusz- teljesítmény alapú, ingyen tea-kávé, céges mobil személyes használatra is
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1.0
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If I could give a half star I would. Management and training was a joke. There was no training module. Everyone did things different. There is no janitorial service hired to. clean the bathroom. You are not offered a discount on the food. You could only eat it when it was ready to be thrown out
Pros
It was a job
Cons
Hourly wage wasnt comensurate with the job duties. Unafordable health care cost.
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1.0
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Training is minimal,
Atmosphere is unpleasant,

Management support is selective.

There's a subculture of grovelling, knee scraping with colleagues prepared to profit from your mistakes and not support new starter.
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5.0
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A typical day at BP is putting fresh stock out when delivery arrives, rotating and checking dates on products. Serving customers on the till being barista trained for the wild bean cafe within BP. It is a very fast pace work place having to serve customers authorise the pumps on the forecourt making hot drinks cleaning shelves emptying the bins on the forecourt. The enjoyable part of the job is getting to know your customers and talking to them about their day. I am part of a team at BP which includes all different nationalities.I find my management very approachable and friendly towards their staff.
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