bp Employee Reviews for Customer Assistant
Customer Assistant28 reviews
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I work at the BP in Oakham for some years .Although the job was easy enough the amount of work they expected was unreasonable and no matter what you did it was never good enough. it was run by bullies one of the first things we were told was that it was run with a blame culture and a name and shame book .Which sent alarm bells straight away. But I didn't think could be right but it was just an awful place to work .
despite the money. the customers are quiet bad and i feel because of the companies target audience ( the older generation) they moan over the slightest thing. Management and training is excellent. Actually the training is excessive !
money is okay
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It was good and fun working there. The staff were very nice and embrace everyone which I thought was a representation of the company. I stopped working there because transportation fee was too much and would take a huge sum of my pay check.
30 mind break
The management refused to do a risk assessment on me while i was pregnant, made me stand on the till on for 8 hours, but as long as i still got my half an hour break, it wasnt breaking the law.. they made me be the only person on the shop floor, working 3 tills at once because the cue was to the door, while i was 8 months pregnant. they made so many problems with my maternity pay, one manager didnt put my paperwork in so i wasnt paid, then i was over paid so had to give some money back, and when i put a complaint in to head office, i spoke to someone about everything, they said they would arange a meeting between himself, me, and the store manager at the time and the one standing. i never head anything back.. that was 7 months ago. i could do on for days listing everything they did wrong. but i really dont want to. they hire anybody that can speak english because nobody stayed there long! the whole company stinks! will never be working there again! the only good thing i would say is you get 50% off on lunch break under £6.. but everything you buy at that time has to be consumed on the premises.
I started this job when i was a junior in high school. It required me to wake up at 5 AM every weekends. It taught me the importance of being on time to work, as others depended on you to relieve them. This job gave me a wide spectrum of skills, from learning to gain the trust of total strangers with their money within seconds of meeting them, to reordering and restocking goods needed to run our site.
This was a great experience working there but the management was so good with a strict managers. Where i got to work only the night shifts and which was a only hard thing for me. I worked as a customer sales assistant and which was a great deal for me .
Good to work with. They always have extra shifts available but only let you know couple of hours before. Lots of great benefits. Night shifts are not too easy to do. Really clean environment to work in.
50% off on luch food, 10% off on normal stuff. free coffee.
Only 2 staff members during the night shift.
working as customer assistant at BP I focused mainly on customer service and meeting the needs of the customers. The hardest part of the job was sometimes dealing with difficult customers, however, we dealt with this in professional manner. I also found some of the heavy lifiting challenging. Overall, the staff made it good to work there.