Management needs to be revised and treat employees better. which is why they have a high turn over rate. I loved the customers though. The managers work the employees to death and try to make them work over so they won't have to come in. The pay is definitely not worth the work and side work you have to do and the treatment you recieve.
BP is one of the good places to work in England . i really liked the BP policy of training staff through the use of videos and encouraging them to do the training with the use of points based system which gives extra points if you complete the training properly