Customer Service (Former Employee) – Middleburg, OH – May 14, 2019
often work done receives credit only by those assigning the work (that have nothing to do with its completion) managers are unwilling to take the time to train therefore deadlines and communication with client is lacking. They do not believe in promoting from within. There is no balance between home and work (often the demands of the company come first no matter the circumstance...unless you are a manager).
Customer Service Representative (Current Employee) – Lewisville, TX – October 29, 2018
Lot of people gets hired and whom they dont like gets fired not based on productivity or hardwork or attendance but based on racism .they got favouritism.the white manager sleeps around with beautiful girls and fires hardworking people. Bad reputation to work there from my side. Not paid well
Client Service Representative (Former Employee) – Cranbury, NJ – May 3, 2018
But the management was so great. They do not do a good job of working with employees to help them grow, so there is little to no upward movement. Employees are ask for input that ultimately is completely looked over. There are also big opportunities for management to work on their communication skills.
OCEAN EXPORT AGENT/ CUSTOMER SERVICE (Former Employee) – Miami-Dade County, FL – April 18, 2018
Very professional without going over board. Very stressful 100% of the time. it helps if you like your adrenaline running wild all the time. learning about other cultures and countries. making friends all over the world. LOVE EVERY MINUTE! Management don't get on your case as long as your work gets done. Nice team of people working with you. Only the best get to work at KN.
Airfreight Coordinator Customer Services (Former Employee) – Kitchener, ON – January 12, 2018
Great management and team, I would treated no different by anyone and learned a lot about logistics and key traits in the field. Also if you ever make a mistake they will properly support you to be the best employee you can be.
Ocean Export Customer Service Agent (Former Employee) – Middleburg Heights, OH – December 19, 2017
Freight forwarding is a stressful job, however the managers empower their employees. Initiative, and be proactive are keys to success in this industry. Very rewarding see product move across the world in a timely manner and knowing you did your part.
Whitbread Customer Service department (Former Employee) – Wellingborough – November 7, 2017
Kuehne Nagel is a very good company to work for they always focus on their employees doing the best they can and also deal with the needs and wants of the customer always thinking outside the box and improving as a company in the whole.
Supervisor / CSR - Customer Service Representative (Former Employee) – NC – August 22, 2017
KN is a good place to work. A very dependable and stable company. You never have to worry if your check will be deposited or delivered. Benefit package is good but you have to choose what works best for you. Sometimes getting questions answered through HR can be difficult. Typical day there depends on the customer contract. But mostly its everyday warehousing. Receiving product and shipping with as little delay, cost and stress to the customer as possible. In my opinion KN does under appreciate what the lower level employees mean to the company. They are under valued in pay and annual bonuses.
Customer Service Representative (Former Employee) – Joppa, MD – June 29, 2017
Started out five years at one facility multiple clients in logistics closed their doors. Relocated to another branch until they closed their doors very fast pace and fast-growing multi cultured and upbeat. The kind of place that you want to go to work everyday.