Marriott International, Inc.
4.1 out of 5 stars.
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Marriott International, Inc.

Marriott International, Inc. Employee Review
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Job Culture

Privilege culture

Overload of work that will be highly scrutinized. More often than not, you will be reprimanded for the pettiest of mistakes the more so if your ethnicity is of a certain type in which case you can expect continuous disciplinary actions and write ups.Surprisingly; managerial culture leans to taskmaster style. Management teams are not people with professional training (in hotel management or business) neither multilingual individuals. It can be very difficult to explain to them decisions made based on Accounting principles, or market segmentation. They're not just there neither they are open to listen or learn. Contributions on how to increase financial performance will be lousily shut down by mgmt, only to have them implemented a few month later as mgmt's own process re-engineering.The company expects employees to apologize and be subservient to rude and abusive customers; especially those that booked wrong dates, room type, number of guests, etc. Zero accountability for lazy people who will not contribute to the daily operation, pointing this out will automatically label you as a problematic individual and a non-team player.The hardest thing to learn and witness: ethnicity plays a big role in your performance review and advancement.The most enjoyable part: you meet nice colleagues and there is good camaraderie.

Pros

If you like to travel, employee discounts do make a difference, for good.

Cons

Ethnicity plays a big role in professional growth regardless of credentials

Ratings by category

4.0Work/Life Balance
3.0Compensation/Benefits
1.0Job Security/Advancement
1.0Management
1.0Culture
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Its more fun working here at Courtyard by Marriott at Kuwait City

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Pros

Free food, accommodation and transportation

Cons

Quite low salary compared to other companies in Kuwait plus service charge only after every 3 months
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A great place to build the career

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Pros

Free food, accommodation and transportation
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Overall rating

4.1

Based on 22,128 reviews
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Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture

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