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Marriott International, Inc.
4.1 out of 5 stars.
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Marriott International, Inc.

Marriott International, Inc. Employee Review
Job Work/Life Balance
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Job Culture

Supportive and Fun Environment

As a customer service representative in the hospitality industry, the hardest part about this job was maintaining and friendly and welcoming attitude in the face of rude and entitled people. However, the days of dealing with those types of people were few and far between and all the other friendly and gracious faces you see make you forget all the bad ones. During the typical busy season, you can expect to be very busy answering non-stop phone calls while maintaining the highest level of courtesy and professionalism to your guests in your lobby, all while maintaining a busy shuttle schedule and other modes of guest transportation. My coworkers at this hotel felt like family members. Everyone has a team-oriented attitude and always works hard to support each other. The management team at this hotel is absolutely superb. They are friendly, supportive, and understanding. They work extremely hard to get you up to speed on your direct job tasks so that you feel confident about the work you do. If your desire is to work your way up the corporate ladder, they work very hard to teach you additional things you need to know in order to succeed. I never felt as though I was "beneath" any of the management and always knew if I needed a tough question answered, they were no further away than a phone call. In addition to being supportive at work, management cares about your personal life too; they work hard to help you balance your professional and personal time. If I hadn't had to leave the state due to personal reasons, I'd still be working there.

Pros

Management, big hotel/travel discounts, great health, dental, and vision insurance

Cons

none

Ratings by category

5.0Work/Life Balance
4.0Compensation/Benefits
4.0Job Security/Advancement
5.0Management
5.0Culture
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I love with my work

I have done diploma in Air conditioning and refrigation I have good skills about chiller and ahu and refrigerator and chiller reading and well maintained ppm work on timmly menner all cold room fire systems guest room fcu and ahu and all kinds of package unit window types ac split ac etc
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Its more fun working here at Courtyard by Marriott at Kuwait City

It's awesome to work in this company as food and accommodation are free. Plus accommodation is only few minutes walk from the working place. Ever since I joined this company it benefited me as I can send few amount at my home. Above all I got many experiences by working here. I'm just a housekeeping attendant but learnt many by seeing and observing others working.

Pros

Free food, accommodation and transportation

Cons

Quite low salary compared to other companies in Kuwait plus service charge only after every 3 months
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A great place to build the career

It was a great experience working with Sheraton Kuwait. I have started my Sheraton life in 2012 as a reservation agent and in 4 years I have become a shift leader and a supervisor in anothe one year.

Pros

Free food, accommodation and transportation
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Overall rating

4.1

Based on 21,984 reviews
5
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4
6.3K
3
3.3K
2
979
1
1.1K

Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture

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