Marriott International, Inc.
4.1 out of 5 stars.
Get weekly updates, new jobs, and reviews

Marriott International, Inc. Employee Reviews in Doral, FL

Review this company
Job Title
Location

Ratings by category

3.8Work-Life Balance

Sort by

HelpfulnessRatingDate
Found 37 reviews matching the searchSee all 22,195 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Perfect

Indeed Featured review

The most useful review selected by Indeed
If you get this job you're blessed. Best job i got and hope i stay for awhile Manager's are helpful. The while job environment becomes family. The job is having fun with customers and selling a dream like vacation to every call.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

It was okay

Not bad if it’s your first full time/part time job and ur living with ur parents. Pay was very low when I started back in 2016. I don’t know what the starting pay is now but definitely not enough to support a family and barely enough to afford living on ur own.

Pros

N/a

Cons

Pto, low pay
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Great experience with fantastic Grown up opportunities

As a Food & Beverage manager build a team of 12 people with great expectation as professional. For me the costumers are number one and also feel so happy and energy every time we comes to work. Grown up my career in the Food and Beverage industry additional to make fantastic networking
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Bad experience

More training, better and professional trainer Better co-workers. Better respectful co-workers The most enjoyable part of the job: lunch or break time Hardest part of the job: The system that doesn't work well because it freezes, and rude telephone customers. The practice is stressful because we are not trained enough and many time do not know what to do when we are using the system
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Good company

Great company but need more flexibility during the weekend with my child . Love that you can learn and move up in the company. Do not like the split shift option
Was this review helpful?

Rate your recent company

Share your experience to help others

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Great place to work

Great Management fun workplace job met expectation great experience will recommend Marriott to anyone balance work life and personal life good benefits
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Company has great pay for someone who needs extra money

The incentives can be beneficial if you don't mind being a robot, and repeating the same thing over and over again. If you take time off, you better have atleast PTO available or pray that your shift can be traded to someone who need extra hours, other wise you will be written up.

Pros

Pay, if your unemployed and not hired through a temp agency

Cons

Adherence policy, rude customers, Will get written up even if you have a hospital note.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Job

Great job. positive environment. hardest part is feeling like you work for a company that don't respect the reasons for their employees needing to take off time. You would be told to trade your shift with someone, use PTO if you have any available, or emergency hours which may cause a write up. Adherence Policy is horrible. That is my only complaint

Pros

Pay

Cons

Not enough team work, will write you up even if you have a doctors note
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

I truly enjoyed working for the company

I truly enjoyed working for the company, my work day depended on the time of year if it would be back to back call or a slow day was sometime unhappy with the call center but the management made it a great place with encouraging email that kept you up to date with any and all need information. I learned for the company to be able to speak and happy people for all walks of life

Pros

great managment that was always there with a helping hand

Cons

it was a call center
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Terrible attendence policy

Job is alright but the attendence policy is not lenient at all! They usually don't take excuses even if medically related. The pay was good but their policies aren't written clearly so you can get fired easily.
Was this review helpful?

Help us improve!

Is Indeed your favorite place to learn about companies?

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

None

The job was organized and unprofessional. They didn’t like to work with there employees schedules. People stayed sick in the environment. There where no communication skills.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Super fun

Marriott reservations was my funnest job. I received inbound calls to make reservations the more reservations you make you get an incentive. They always had parties and feeding the employees foods. It was a great job.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

They will write you up for anything

I love working with customers & Helping Their needs. But it can be a little stressful some if the managers don’t appreciate the hard we put it & the new changes in company is driving me away
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Productive work place

A typical day is to sign in to work, start taking calls. I've learned how to manage myself and others. The workplace is a quiet clean environment. No hard parts.

Pros

unlimited overtime, flexible schedule

Cons

short breaks, not enough pay
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Productive

Recommend hotel accommodations based on guest travel needs. Explain room features and information regarding property amenities, services, hours of operation and local areas of interest. Secure payment transactions; process room reservations and cancellations. Achieved high sales percentage above expected goal per month.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

It was great

I enjoyed working at Marriott reservations in 2015. I appreciated everything they did for me. It was nice speaking to people over the phone... however, if you advance chances are your early shift will change. Anyway, I decided to look for something else.

Pros

Enjoyed going to work, great hotel rates. VTO!

Cons

the job became tedious after almost a year
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

nice managers

The managers like what they are doing and try their best. Its a good place to work in if you love to give a smile and try for guests to have a good experience.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Great

The hours are great and the benefits also especially other little perks that management offers. The management team are very nice and easy to relate to.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Horrible management

Horrible place of business unprofessional managers customers that call are very rude benefits are not good pay is very low the company does not look out for the agents at all

Pros

None

Cons

Everything
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Its a

This is a pretty good place to work if you just finished high school and you do not have any major bills. The management team is pretty nice. You have some chances of advancement.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Job is very efficient

job was very up to date and very attentive. my manager was really a team player and really payed attention to our needs. they interacted with us and made sure to make us feel that we were a part of something. not just work really a family
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Marriott International, Inc.. Our community is ready to answer.Ask a Question

Overall rating

4.1

Based on 22,195 reviews
5
10.4K
4
6.4K
3
3.4K
2
996
1
1.1K

Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture
  • Companies
  • Marriott International, Inc.
  • Employee Reviews
  • Doral, FL
Tell us how to improve this page
What would you add or change?