Marriott International, Inc.
4.1 out of 5 stars.
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Marriott International, Inc. Employee Reviews for Captain

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productive and a busy work place

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As an Executive Lounge Captain in one the most prestigious hotels all over the world, I have delivered good quality and excellent customer service role and I held it as a good training background. Basically I am a front liner and I am focused with the customer's needs and queries. Customer satisfaction is my basic target and priority in terms of service. My experience in JW Marriott Hotels is also a very strong training background since it caters hospitality and exceptional customer service. I was a front liner in my previous job and as a front liner i was engaged face to face with direct customers at all times. Interacting with people and working with different types of people is my forte. Working in the service industry is my passion. Management has taught me to deliver the best at all times and carry the brand image.

Pros

free lunch, accommodation, transportation

Cons

on call, working break
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Overall rating

4.1

Based on 22,123 reviews
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Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.7Job Security/Advancement
3.7Management
3.9Culture
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