The Ritz-Carlton
4.4 out of 5 stars.
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The Ritz-Carlton Employee Reviews

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4.0Work-Life Balance
4.2Pay & Benefits
4.1Job Security & Advancement
4.0Management
4.3Culture

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Team work culture

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The team work culture creates an exceptional place to work. there are fast service events taking care of guest and always reflecting a genuine care to them.
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It’s not what it seems

It’s not what they tell you in orientation. You will not be appreciated. The same people will be rewarded. Everyone will talk behind your back, nothing you say to h.r. is confidential.

Pros

Free parking

Cons

No trust high insurance rates small raises
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Very nice place to work

One must love people to work there and love it. They train one for all one needs. Management team and most departments are professional. Their Culture is vivid for the most part the are Ladies and Gentlemen working for Ladies and Gentlemen. High season is long hours and 1 day off. For me was rewarding and confirmed I love the hospitality world

Pros

Easy to advance

Cons

Salary
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Good place to work, TERRIBLE PAY

The job is good,management is good coworkers are good. The experience hasn't been bad. But the overall experience is unfortunately negatively impacted by the TERRIBLE 1993 WAGES. it's honestly disgusting. 10 million in profits every month and they pay minimum wage.

Pros

Free lunch (if your stomach can handle it) coworkers, two consecutive days off.

Cons

Terrible, Bad, Horrible 1993 wages. The pay is really really really bad!
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Beautiful place but no to work culture and pay

Typical day at work: Busy -> property is beautifulManagement: Poor, they don't seem to care with the majority of the work force (UCSB, SBCC, internships) Work politics, people in management levels are secured Workplace culture: Poor, one of the highest employee turnover I've experiencedNo break rooms or places for employees to take proper breaks, horrible food for staff

Cons

Needs to be renovated, high employee turnover, work politics, low pay
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Fun workplace

Clean area and organized every day I lean something different the manager is very open when you have questions is listening to you , no is wasn’t hardest part I’m really enjoying working at Marriot international
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All good people helping and work place and good team missyou

What is the best part of working at the company?Engineering staff good servicing and will maintain What is the most stressful part about working at the company?No stressful all good people helping all work together What is the work environment and culture like at the company?Green garden people views good culture What is a typical day like for you at the company?Good experience work place and good
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The people that work there

Great place to work with many opportunities for growth, and a beautiful place as well. Management is competent and know what they are doing. Perfect place to learn and potential for a great carrer

Pros

Great employer culture

Cons

Non
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Great place.

I used to be part of Ritz Carlton Bachelor Gulch team in Colorado.Amazing place, so many different and interesting people. Availability for growth, manager support.Of course there is always Ups and Downs, yet overall experience is great.

Pros

Health insurance, Pto, overtime, holiday pay.

Cons

Hollidays and busy seasons are always intense. Sometimes irregular working hours.
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Tough job, great coworkers

I have worked here seasonally for a while now. While I will say it is a tough place to work, especially since I worked outside all summer, the people you work with make it worth it, and everyone is like a family there.
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Fun work place

Great resort going to work in paradise was amazing. Your coworkers are friendly, and every once in a great mood. The weather is beautiful every single day, except during storm season but that’s like in September for like 30 days.
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Bad management, bad culture

I've worked here for many years, and it just keeps getting worse. Management doesn't care about the employees, they make employees work more than necessary and don't listen to us at all. Work life balance is horrible bcz of the hours, working 8-10 hours 5 days a week and not having control of your days off, we can request days off but they often ignore requests, giving us other days off that we don't need, then they make it hard to swap shifts, needing approvals. Management is more concerned with nitpicking us over ridiculous standards that cost us time and money than us making money and being happy at work. We can have a full bar 3 deep and management will come and pull us off bar to tell us that we need to give snacks to people that just ate or don't want a snack. So instead of taking care of guests we have to go through so many pointless hoops in a very busy bar... these standards are meant for a regular hotel bar and restaurant not the busiest restaurant in the company, this costs our guests to get slow service, then they complain and we get in trouble. Also management does not abide by their motto "We are Ladies and Gentlemen serving Ladies and Gentlemen" they let guests get away with almost everything and let them treat us horribly, they don't stand up for us, in fact they often will hide or just do nothing when we have a problematic guest or situation, until the situation explodes and our guests complain, then we get the blame and get in trouble. The upper management is also horrible, just puppets that have no idea how to do their job and just pass the buck.
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Above average.

What is the best part of working at the company?Working environment and team environment. What is the most stressful part about working at the company?Fluctuating hours per week not being stable. What is the work environment and culture like at the company?First class with vision and values. What is a typical day like for you at the company?Meetings, lineups, presentations, office work.
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no time to have fun but really awarded toward the result

awaysome place to work with and professional.great head chef and sous chef, many many more to learn in every dayeverything is on time and no over workleave on time and break on time aswell.

Pros

free food for employee, people really easy to talk to

Cons

long hour and loaded work
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Productive and fun workplace

Great work environment. Truly luxurious. Positive environment and work culture. Ability to be creative and challenged for everyone's benefit. Beautiful hotel.
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My favorite place to work and be with my fellow staff members

What is the best part of working at the company?The elegance and attention to detail What is the most stressful part about working at the company?Not much stress except with keeping staff up to standardsWhat is the work environment and culture like at the company?There is an overall care for the well b reg ing and satisfaction of the guestWhat is a typical day like for you at the company?A lot of moving parts that when we’ll managed, are easily attained
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Very toxic work environment, makes you hate the hospitality industry.

Very draining environment, constantly wants but not will to reciprocate, guidance team doesn’t care, everyone is pretty much for themselves. Top 1% I think not.

Pros

Benefits, free lunch

Cons

Zero work life balance, bad management, toxic environment and horrific work culture.
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Great learning experience in delivering 5 star service

What is the best part of working at the company?Immersion in delivering 5 star service to guests as well as team members. What is the most stressful part about working at the company?Extremely high standards are hard to meet with Marriot cutting costs left and right. It's not the old Ritz-Carlton What is the work environment and culture like at the company?Great team but corporate is only about numbers and out of touch with staff. What is a typical day like for you at the company?Expected to work at high speed at all times
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A bit slow paced for a busy hotel environment, however no two days are alike

What is the best part of working at the company?The staff was very supportive and easy to approach with questionsWhat is the most stressful part about working at the company?There was a lot of pressure when it came to reports and end of the month dataWhat is the work environment and culture like at the company?Peaceful, classy and a very well oiled overall smooth sailing system with a couple of hiccups here and there
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Responsibility

What is the best part of working at the company?TEAM WORK GOOD COMMUNICATION .. ATTENTIVE,,AND HAVE PRODUCT KNOWLEDGE ..GIVE CUSTOMER SATISFACTION What is the most stressful part about working at the company?IF SOME OF YOUR CO EMPLOYEE COMPLAINING IN BUSY TIME INSTEAD OF WORK FIRST TALK LATE ABOUT COMPLAININGWhat is the work environment and culture like at the company?RESPECT,AND HELP EACH OTHER ALAWAYS LISTEN AND SOLVE THE PROBLEM GOID COMMUNICATION.AND MOTIVATIONAL What is a typical day like for you at the company?BUSY TIME BECAUSE I AM A PERSON THAT EVEN NOT BUSY I FIND WAY TO ORGANIZE AND FIX SOMETHING PRODUCTIVE
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Great culture!

Excellent place to work!The employee discount and benefits are great for long term employment. Retirement plan, 401k, health, credit union, and travel perks.There is plenty of room to go over and beyond for guests in the hotel to make their experience amazing and memorable.

Pros

Lunch, employee discount

Cons

Short breaks
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Overall rating

Based on 3,067 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
4.1 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
4.3 out of 5 stars for Culture

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