Victoria's Secret Employee Reviews for Customer Service Representative
Customer Service Representative372 reviews
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Job was very easy but fast-paced environment. Some times working over night was required. Nice managers and very understanding and fair with scheduled hours. A lot of teamwork.
nice peers, free merchandise given
no insurance offered, no room to grow
I was hired in October 2020 as a seasonal associate only and was asked in January 2021 to stay on as core associate. LBrands (VS) has been very professional, caring and a overall good place to work for.
Lots of information to learn
This was my first job (2010). I worked here for a season. It was ok. Pretty clicky... ended up not keeping me after the season was over. Not a big deal. good first retail job. pay was a lot less back then.
part time. discounts.
retail. closing shifts
A typical work day for a new trainee begins with you performing a authenticated login to get you started. Then you log into VMWare. Hope you get in with their token network. Then your virtual machine will take about 3 minutes to load. You will then have to log into your daily programs and various accounts you will be using. Once you get everything loaded up, clocked in, and ready to go, you have to worry about the allocated resources available on the virtual machine. It is slow, unstable, and constantly crashes. They try to blame it on slow internet, haha, that is a bigger joke than the fake accounts they make new trainees take as "real chats". Some are obviously fake. Others make you question your sanity. The lack of proper training wants you to rip your hair out. They will tell you "you are in control of your learning". 3 weeks of "training" where they will do everything to trick you up and make you think you are making a mistake. Re-word quiz questions to trip you up. Non-transparency during training and everyday work. If you are lucky to make it out of training, have fun.
Victoria’s Secret has been hands down my favorite job. The managers are awesome and so understanding. They coach you through everything when you’re unsure and they do not make you feel bad or in trouble if you mess up. The discount and benefits are excellent and definitely make your work worth it. You definitely become like a family in the workplace.
Great job for entry level or experienced workers. Has great benefits for their workers and has very flexible hours for their employees. Has great opportunities for potentially going higher in that field of work and maybe even opening up your own store.
The employees are rude and did not help me with much . I always walked in with a good attitude to start the day well , and they would not greet me when I walked in
Helping young ladies to find their true size when beginning to use bras
Not enough communication
they are so gracious with availability. the managers are great. the hourly pay is great. I gained a lot of people skills. They hired me on the spot and the interview was very chill and to the point. its super easy to work your way up because they set you up just for that.