Victoria's Secret
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Victoria's Secret Employee Reviews for Customer Service Representative in Charlotte, NC

Job Title
Location
Ratings by category
Found 2 reviews matching the search
See all 10,227 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is a company that is a good place to work depending on the people. The company as a whole is decent. They hours are decent but a person has to prove their worth before handed any responsibility. There can be some confusion if there is no communication and some managers like to micro-manage the associates. However, if there are managers that value hard work and a good attitude then its a decent company with a good product to work for. There is a lot to be learned about the lingerie industry and making sure that women are comfortable in the everyday necessities.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A typical day of work at VS: My day would usually start at around 4:00PM and end around 11:00PM (I would always close the store) because I would work after school, and then I would check in and get on the floor. I would be folding merchandise and keeping the store neat, while at the same time tending to customers, and making sure they were satisfied. A huge part of working at VS had to do with Customer Service, everything revolved around the customer. No matter what task I was busy with, the customer always came first. The hardest part was watching for people stealing. I worked at a relatively sketchy VS and we have a no chase policy, so on top of folding merchandise and keeping the store neat, while at the same time tending to customers, and making sure they were satisfied, I had to pay extra attention to suspicious customers. The most enjoyable part was the experience I gained about sales and Customer Service.
Pros
Experience, pretty store
Cons
Short breaks, Sketchy areas
Was this review helpful?
Rate your recent company
Share your experience to help others