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Camp Arifjan
  • Responsible for ensuring the all shipment planning data for Air/Sea/Ground movement is compiled and replicated in support of Current Operations working in our…
  • To handle all incoming housekeeping and room services requests and to administer the day to day functions in a timely and efficient manner.
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  • Maintain and develop internal support and call center quality standards;
  • Review a subset of support agents’ conversations (calls, emails, chat, etc) on Klaus;
  • Knowledgeable with information technology systems, data center recovery and terminology.
  • Assistant Manager - Business Continuity Planning (BCP) - (2000001V).
  • To monitor & ensure the stable operation of the company’s IT Infrastructure which includes planning, developing, installing, configuring, maintaining,…
  • Experience in telecommunication topology and call routing within the network.
  • Experience in enterprise Contact Center solutions and IVR (Interactive Voice…
  • Monitor and evaluate call center staff’s performance (accuracy, call-waiting time, etc.).
  • Oversee loyalty programs’ call center operations and customer service…
  • Work closely with the customer care team to utilize the SAM team, and call center channel in upselling, cross-selling and retaining B2B customers.
  • Administer call outcome codes in the CRM.
  • Be on call to support/ resolve issues with mission critical applications during off-duty hours and planning ,revising…
Ooredoo Group of Companies
Kuwait City
  • Escalate non-resolved cases to concerned departments as per Call Center procedures.
  • Adhere to Call Center KPIs and defined service levels sat on employee yearly…
Kuwait City
  • Escalate non-resolved cases to concerned departments as per Call Center procedures.
  • Knowledge and experience of customer service practices and Call Center…
Mubaader Services
Subbah al Salem
Easily applyUrgently hiring
  • Must have at least 1-3 years of experience in a call center environment.
  • Interested applicant you may call 98044920 WhatsApp/Viber for more details.
  • Additionally, the position will call for the employee to climb onto military equipment and or vehicles to engage in data validation.
  • Build your career with us.
  • Prepare call detail history reports for DISA and military personnel as directed.
  • Check the Theater Network Operations Center (TNC) website for accuracy with…
  • CONTACT ME CALL OR WHATSAPP - +91 8077033254.
  • CONTACT ME CALL OR WHATSAPP - +91 8077033254.